Oct 4, 2017
S. Yvonne Scott is the Chief Information
Officer of Crowe Horwath, LLP. In this discussion, Yvonne shares
her thoughts on how leaders can let their team members shine by
providing opportunities for others to grow and succeed. She
presents the 5 C’s of her leadership practice and 6 styles of
leadership she applies. She believes teaming is the new
[5:18] With the end in mind, what is most important to you —
what you accomplished, or what you started? A good leader is like a
drop of water that makes an impact, but the ripples are carried
forth by the body of the company. Yvonne’s legacy is the
opportunities she leaves for those she leads.
[6:49] Yvonne leads with five C’s — Competence,
Confidence, impact on Colleagues, impact on Company, and impact on
Community. The little things you do define you as a leader. Your
people carry forward the opportunities you start for them.
[8:58] To rely on the ripple effect, you use the opportunity to
influence others, but it’s important not to micromanage how
something gets done. Delegation magnifies your team beyond your own
abilities. Yvonne credits her parents for modeling the necessity of
delegation as they prepared her to become self-sustaining and
[13:14] Yvonne had a mentor, Chuck, who promoted her, as a
24-year-old, to a manager role, against the strong warning of his
own boss. If she had failed, Chuck would have been done. That was
Yvonne’s launching pad for her career. She learned from him that as
a leader you have to be brave and place confidence in others.
[20:28] As Yvonne started her career she viewed diversity as the
demographic differences between who we are. Now she expands it to
include how we think and our ideals. Opportunity isn’t limited.
Bringing someone new to the table doesn’t displace an established
person from the table. Let people in who challenge the status quo,
and push against the rules. Bring in people from different
[26:44] Leaders need to let other people shine. Their job is to
create people that can create value. If the leader always gets the
credit, they are not empowering their team. Being a leader is not a
spectator sport, but you’re in the game with a lot of other
[30:11] Yvonne says teaming is the new leadership. She uses the
Tour de France as an example. On the org chart, even those who have
no reports still lead by thought and action to effect change in
their areas. A team is an ecosystem.
[35:48] Yvonne discusses 6 leadership styles —
Directive, Coaching, Visionary, Affiliative (trusting),
Participative, and Pace-setting. Each style has its application,
and good leaders will have a balanced portfolio of styles. A leader
needs to know what style to use for each person and situation.
[40:11] Pacesetting is an art — knowing your team, and how much
they can be stretched and pushed without breaking them. A leader
needs to know the difference because the high performers will not
admit when it’s too much.
LinkedIn: S. Yvonne
“Why a Diversity of Perspectives Matters,” by S. Yvonne Scott and
A good leader impacts an organization like a drop of water onto
a pond. The leader disappears as the ripple expands.
“My legacy is really about, ‘How many opportunities have I
created for other people, for their success?’”
Develop competence, grow confidence, impact colleagues, impact
your company, and impact your community.
Augmentation is all about amplifying your effect.
Being a leader is not a spectator sport.
Teaming is the new leadership.
A leader’s job is to figure out what style of leadership will
work best for each individual and situation.
You have to know when you’re stretching someone and they’re
growing — and when they’re breaking.
Books mentioned in this episode
The Kindness Diaries: One Man's Quest to Ignite Goodwill and
Transform Lives Around the World,
Kindness Diaries on Netflix
The Sleep Revolution: Transforming Your Life, One Night at a
Time, by Arianna Huffington
that Gets Results,” by Daniel Goleman, Harvard Business
S. Yvonne Scott is the Chief Information
Officer of Crowe Horwath, LLP. With over 3,600 staff located across
more than 30 offices around the world, Crowe is the eighth largest
accounting firm in the United States. She joined Crowe in 2008 and
is responsible for directing all aspects of the firm’s information
systems related activities, as well as the firm’s Project
Management Office. She is a member of the firm’s Management Team
and is a key contributor the firm’s transformation, growth,
innovation, and women’s initiatives.
Yvonne currently serves as the Vice Chair of the board of
directors of i.c. stars, a non-profit organization that prepares
inner-city youth for careers in information technology and a
dedication to community involvement and leadership. She also serves
on customer and industry event advisory boards.
Yvonne holds a Master’s degree in Business Administration from
Northern Illinois University and a Bachelor of Science degree in
General Management and Accounting from Purdue University. In
addition, Yvonne has published articles in professional journals,
frequently presents on IT leadership at professional association
meetings and supplier conferences, and has served as a CIO panelist
at several conferences and seminars. She is a Certified Public
Accountant and holds a Certificate in Data Processing.