Jun 19, 2019
Jacob Morgan, Futurist and Best-Selling Author joins The
Leadership Podcast to discuss the future of work in the context of
leadership and the employee experience. Jacob talks about
interviewing 120 CEO’s and 11,000 employees about the future of
leadership and what will be required of the leader in 2023. He also
shares how he sees the role of AI and technology impacting what is
right around the corner, and the one thing he recommends people do
now to prepare for the future of work.
Key Takeaways
[4:18] Jacob set forth on a
mission to do a one of a kind, in depth interview of 120 CEOs that
are currently shaping the world and 11,000 employees to talk about
what skills will be relevant in the future. They also are answering
questions about talent, automation, and how organizations can do an
even better job of addressing these things. All one hour long
interviews end up to be about 10-12 pages transcribed, so Jacob
will have well over 1,000 pages of high value answers.
[7:55] Jacob is teaming up with
LinkedIn to help parse out the information given to him from the
11,000 employees he interviewed. A large part of it is talking
about what the future leaders of tomorrow can do today to
prepare.
[8:49] Jacob is finding that the
answers the CEOs are giving don’t always align with the data you
see on various media sites and publications. For people that want
to grow into the position of a leader, this will help them
understand the trends, embrace the mindset, and acquire the skills
they will need to get to the next level.
[11:18] We must continue to
balance the human side of work with what technology is capable
of.
[15:02] Consuming information is
great, but we need to practice what we learn. The learning comes
from doing it, not just watching it.
[17:39] Great leaders lead by
example and show their empathy and self awareness to their
employees, they don’t just talk about it.
[18:17] Jacob’s book,
The Employee Experience
Advantage, gathered
information from 252 companies to find out what employees
care about most at work including employee experience
culture, technology and physical space.
[21:42] The goal of Jacob’s
Future of Work University is to create courses and programs that
are designed for the new world of work that you can’t find
elsewhere. It’s all about teaching you the skill to build
organizations where people want to show up to work, and in turn to
future proof your career and company.
[34:21] Futurists aren’t
psychics, but they are able to study and identify past and present
scenarios to predict the future.
[39:41] Technology can help us
make decisions, but we shouldn’t reply completely upon
it.
[41:26] In a world of
fluctuating attention spans, Jacob finds it necessary to put his
message out on different mediums and platforms including podcasts,
teaching videos, and social media.
[45:03] Take accountability and
take things into your own hands. Don’t wait for someone else or a
certain scenario to live for your life.
[47:27] Lift your head up and
see what is going on around you.
Quotable Quotes
- “Futurists don’t predict the future, but we are
good at coming up with possibilities and scenarios of what the
future may bring.”
- “We
try to not be surprised of what the future may bring.”
- “When
you make decisions purely based on data and algorithms, you may get
some incorrect decisions.”
- “It’s
not good to rely 100% on technology for decision making, but it can
help.”
- “Pay
attention to the tangential.”
Future of Work University
Future of Leadership
A Study of Engineering
Education
The Employee Experience
Advantage
Coursera
Ed Schein
Forget About Authenticity, Says
Seth Godin
How We Teach Digital Skills at PWC
Master of Science in Foresight - University of
Houston
Weapons of Math
Destruction
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