Co-hosts Jan Rutherford and Jim Vaselopulos interview
Jacqueline Molnar, Senior Vice President and Chief Compliance
Officer at Western Union. Jacqueline has 20 years of experience as
an attorney and compliance officer, focusing on AML/CFT (Anti-Money
Laundering/Combating the Financing of Terrorism), sanctions,
anti-bribery/corruption, consumer protection, fraud, and litigation
defense. Her discussion with Jan and Jim unpacks Jacqueline’s tools
of leadership and lessons she has learned along the way. Jacqueline
values the diversity and ability of her worldwide team, pushing
them to play to their strengths, with camaraderie and fun, always
following the company mission.
Listen in to learn principles of fearless leadership,
backed up with a balance of confidence and humility.
[3:23] Jacqueline found the last Crucible expedition
in Moab, Utah to be personally transformational — she now makes it
a point to get buy-in from her leadership team for big
[5:15] The purpose of the Crucible is to find out how
you show up as a leader, completely out of your comfort zone. The
adverse environment brings out your core character.
[10:32] How to recognize and model for everyone that
you don't know what to do in every circumstance, that you're
vulnerable, and you're learning.
[15:20] Jacqueline suggests giving a strength
evaluation to company leaders to figure out what they do best, and
then letting them go toward their strengths.
[17:29] How Jacqueline leads her team and advocates
for them so that they can do what they need to do.
[19:19] Why having a diverse staff, especially in an
international corporation, is natural and crucial.
[20:58] It's important to look at your organization
and see where you have gaps in your diversity — Are you recruiting
for people who think differently?
[31:07] In order to lead you need to have a
crystal-clear vision of where you're headed, and communicate that
very simply and very often, and then be completely, utterly,
fearless and relentless about getting there.
[40:01] Why workplace camaraderie is critical and
that playfulness is also a key leadership attribute.
Books Mentioned on the Show
The Littlest Green Beret: On Self-Reliant Leadership, book by Jan
Jacqueline Molnar, SVP and Chief Compliance Officer
at Western Union in Denver, has spent 20 years as an attorney and
compliance officer. She has led large international teams and
represented numerous Fortune 500 companies in complex legal and
regulatory matters across the globe. Jacqueline has been an
executive at major banks, served as general counsel for others, and
has practiced law in Silicon Valley, in California.
Jacqueline received her Doctor of Jurisprudence and
her Bachelor of Education from the University of Hawaii and is a
lecturer teaching AML Compliance Law at the William S. Richardson
School of Law in Honolulu. Jacqueline clerked for the Honorable
Harold Fong at the Federal District Court for the District of
Hawaii and for the Honorable Chief Justice Ronald T.Y. Moon, Hawaii
State Supreme Court. She is licensed to practice law in Hawaii and
California. Prior to attending law school, Jacqueline received her
PDP teaching credentials from Simon Fraser University in British
Columbia, Canada, and served as a school teacher and principal in
Canada and as a scuba diving teacher in Honolulu, Hawaii.