May 19, 2021
Dr. Beverly Kaye is recognized internationally as a professional
dedicated to helping leaders understand the practical “how-to”
principles of employee development, engagement, and retention. She
is the author of five books, all of which have stood the test of
time and are applicable to today’s leaders. Bev shares her insights
into why love is a powerful word for a leader, but how to frame it
so that it doesn’t get misconstrued as “unconditional”
love.
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Key Takeaways
[3:25] Most issues leaders
encounter are actually very common problems!
[4:35] Leaders have been missing
the boat when it comes to human connection. We need to slow down
and really get to know our staff.
[5:40] People are sick of
meetings. They miss the watercooler chitchat. Well, guess what, you
can do that in a virtual meeting too!
[7:15] It seems so simple to
just ask how someone is doing, on an intentional and conscious
level, yet we tend to make things way more complicated than it
needs to be. Not everything needs to be a warm-up exercise or
procedure!
[8:40] For leaders who aren’t
“raised” in the human resource world, it’s a lot harder to take
natural human cues and run with them and tune into them.
[9:40] Everyone these days has a
personal brand, and no one was talking about this 20‒30 years ago.
The self-importance of the individual has skyrocketed.
[11:00] You have to put your ego
aside and say occasionally that you don’t know or even extend the
question and ask your employees how’d they handle a
situation.
[11:45] Dr. Bev shares her
thoughts on leadership development and whether you should keep this
in-house with your staff or extend these trainings to contractors
or partners.
[14:10] Words like “love” and
“family” used in a business setting seem to be a bit disjointed. A
business is to make a profit at the end of the day, but there must
be a way to incorporate a sense of community in the organization.
Dr. Bev breaks down why love is important.
[18:35] Every work culture is so
different. It can almost feel like a landmine to walk into a
diverse organization and call the team a family.
[21:10] Perhaps family and love
are too strong for your organization, but Dr. Bev offers
suggestions on how these can show up in a different way.
[24:40] Content is lonely
without context.
[26:20] Sometimes people cannot
concentrate on what you’re trying to teach them until they get
their griefs aired and out in the open. COVID-19 has hit us all
hard; it’s important to use empathy and understanding to get the
most out of your people. Don’t let them bottle up their
emotions.
[28:15] Practice mentoring in
the moment and see how it shows up for your team. Maybe you don’t
need a full day of training when you can teach key concepts on the
fly.
[30:40] Dr. Bev is hearing from
all of her clients and colleagues right now that they’re
overwhelmed. This is your opportunity to shine as a leader and help
ease the burden.
[32:30] Dr. Bev shares an
important values exercise to see whether the company culture fits
your needs.
[33:40] You don’t figure out
your values by being busy. You have to sit in silence.
[33:50] Listener challenge: Look
around you; have you complimented your colleagues and/or staff
recently? Take this time to practice a bit of appreciation for your
people. Don’t take them for granted.
Quotable Quotes
- “We have
to get off of our pontificating about, ‘the things leaders should
do’ and feed them ideas.”
- “There’s this
thing called ego that gets in the way so easily, and it gets in the
way more and more as people move up that ladder.”
- “What derails leaders? Ego is at the top of the
list. Like, ‘I don’t need anybody else, I know what to do, I know
who I am.’”
- “Before I close the door on an employee, I want
to check out where should the love go. ‘When I hired you, it looked
like a great match, what happened?’”
Resources Mentioned